If the value isn’t quantified, it isn’t valuable

While ROI (return on investment) alone isn’t enough to get a project funded – it sure is better than not having one. The mistake many of our client sponsors make is that they fail to quantify the value of the proposed investment. Oh, they’ll identify the “categories” of value – improve turnaround time, reduce complexity, better serve our customers, etc. – but without a stake in the ground on actual targeted value (or pain) associated with the proposed initiative, in the mind of the CFO this becomes a “nice to have,” not a “must have.”